{"id":51,"date":"2015-06-23T16:18:05","date_gmt":"2015-06-23T20:18:05","guid":{"rendered":"http:\/\/192.168.2.166\/~webapp\/support\/faq\/wordpress\/?p=51"},"modified":"2022-08-26T10:55:34","modified_gmt":"2022-08-26T14:55:34","slug":"download-firmware-software-roomalert-com-account","status":"publish","type":"post","link":"https:\/\/avtech.com\/articles\/51\/download-firmware-software-roomalert-com-account\/","title":{"rendered":"How to Download Firmware &#038; Software from Your RoomAlert.com Account"},"content":{"rendered":"\n<p>For access to downloads for your AVTECH products &#8211; including firmware, software and legacy SNMP MIB files &#8211; log in to your account at <a href=\"https:\/\/roomalert.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">RoomAlert.com<\/a>, AVTECH&#8217;s device monitoring and management service.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How To Download<\/h3>\n\n\n\n<p>To download items from your Room Alert Account, please follow these steps:<\/p>\n\n\n\n<ol><li>Log in to your account at <a href=\"https:\/\/roomalert.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">RoomAlert.com<\/a>. <ul><li><em>If you haven&#8217;t yet registered for an account, please see our FAQ, <a href=\"http:\/\/http:\/\/avtech.com\/articles\/207\/register-roomalert-com-account-video\/\" target=\"_blank\" rel=\"noopener noreferrer\">How To Register For A RoomAlert.com Account (VIDEO)<\/a>, for instructions.<\/em><\/li><li><em>In order to access downloads, you must log in as an Administrator or Operator. For more information, please see the \u201cTypes of user roles\u201d section of our FAQ,\u00a0<a href=\"https:\/\/avtech.com\/articles\/23734\" target=\"_blank\" rel=\"noreferrer noopener\">How To Manage User Access To Your RoomAlert.com Account<\/a>.<\/em><\/li><\/ul><\/li><li>In the navigation bar to the left, select <strong>Downloads<\/strong>.<\/li><li>On the <em>Downloads<\/em> page, locate your product, and select the green <strong>Download<\/strong> button <img decoding=\"async\" loading=\"lazy\" width=\"85\" height=\"24\" class=\"alignnone size-full wp-image-360\" src=\"http:\/\/avtech.com\/articles\/wp-content\/uploads\/2015\/08\/GTMD_Download_Button.png\" alt=\"GTMD_Download_Button\">\u00a0next to it to start the download.<br><br><img decoding=\"async\" loading=\"lazy\" width=\"1060\" height=\"863\" class=\"wp-image-24549\" style=\"width: 700px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2015\/06\/RAA_Downloads-1.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2015\/06\/RAA_Downloads-1.png 1060w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2015\/06\/RAA_Downloads-1-300x244.png 300w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2015\/06\/RAA_Downloads-1-1024x834.png 1024w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2015\/06\/RAA_Downloads-1-768x625.png 768w\" sizes=\"(max-width: 1060px) 100vw, 1060px\" \/><\/li><\/ol>\n\n\n\n<ul><li>If you see the <em>Buy Product<\/em>&nbsp;button&nbsp;<img decoding=\"async\" loading=\"lazy\" width=\"92\" height=\"24\" class=\"alignnone size-full wp-image-363\" src=\"http:\/\/avtech.com\/articles\/wp-content\/uploads\/2015\/08\/GTMD_Buy_Product_Button.png\" alt=\"GTMD_Buy_Product_Button\">&nbsp;next to the product, that means AVTECH does not have you listed as already owning it. You may select <strong>Buy Product<\/strong> to visit the product page on AVTECH&#8217;s web site.<\/li><li>If you see the <em>Upgrade<\/em> button <a href=\"http:\/\/avtech.com\/articles\/wp-content\/uploads\/2016\/10\/GTMD_Downloads_Upgrade_Button.png\"><img decoding=\"async\" loading=\"lazy\" width=\"76\" height=\"24\" class=\"alignnone size-full wp-image-6169\" src=\"http:\/\/avtech.com\/articles\/wp-content\/uploads\/2016\/10\/GTMD_Downloads_Upgrade_Button.png\" alt=\"GTMD_Downloads_Upgrade_Button\"><\/a> next to a product, that means you do not have access to this product at your current account level. You may select <strong>Upgrade<\/strong> to upgrade your account.<\/li><li>Firmware, MIB files, and documentation for legacy devices (Room Alert 26W, RA24E, 11E &amp; 7E and TemPageR 4E &amp; 3E) are located in the&nbsp;<em>Legacy<\/em> tab&nbsp;of the <em>Downloads<\/em> page.<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">What&#8217;s Available<\/h3>\n\n\n\n<p>The Room Alert Account&nbsp;<em>Downloads<\/em> page is divided into sections, which you may scroll through to locate the particular product you&#8217;re looking for:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Firmware Update<\/h4>\n\n\n\n<ul><li>Firmware updates for your Room Alert Monitors are available here.<ul><li>The latest firmware for legacy Room Alert Monitors and TemPageR products are located in the <em>Legacy<\/em> tab.<\/li><\/ul><\/li><li>Depending on your Room Alert model, you may use Room Alert Manager, Room Alert Link, AVTECH&#8217;s Device Discovery utility or Device ManageR software (legacy) to perform the update on your device. <ul><li>Please see our FAQ, <a href=\"http:\/\/avtech.com\/articles\/164\/update-firmware-room-alert-monitors\/\" target=\"_blank\" rel=\"noopener noreferrer\">How To Update Firmware On Room Alert Monitors<\/a>, for instructions.<\/li><\/ul><\/li><li>Room Alert Manager, Room Alert Link, Device Discovery and Device ManageR are available on the <em>Downloads<\/em> page, as shown below.<\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Room Alert Manager<\/h4>\n\n\n\n<ul><li>Room Alert Manager software is available for downloads in this section.<\/li><li>You may use this software to discover, update and monitor your current Room Alert &#8220;E&#8221; and &#8220;S&#8221; model devices.<\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Utilities<\/h4>\n\n\n\n<ul><li>Room Alert Link, Room Alert Discovery utility, and the Device Discovery utility (Legacy) are available in this section.<\/li><li>You may use these programs to discover and update your devices.<\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Axis Cameras<\/h4>\n\n\n\n<ul><li>Image Push application is available in this section.<\/li><li>You may use this application to configure your compatible Axis camera to push data and images to RoomAlert.com.<\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Documentation<\/h4>\n\n\n\n<ul><li>Room Alert User Guides are available in this section.<ul><li>User guides for legacy Room Alert and TemPageR products are located in the <em>Legacy <\/em>tab of the Downloads page.<\/li><\/ul><\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Additional Resources<\/h4>\n\n\n\n<ul><li>You can download Room Alert Visio Stencils here.<\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">AVTECH SNMP MIBs<\/h4>\n\n\n\n<ul><li>MIB files for legacy Room Alert Monitor and TemPageR products are available in the <em>Legacy<\/em> tab of the <em>Downloads<\/em> page.<\/li><li>MIB files for current Room Alert Monitor models (listed below) are not available for download through your Room Alert Account. Rather, you may download the latest MIB files directly from the <em>SNMP Settings<\/em> page of your Room Alert Monitor&#8217;s web interface.<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-table aligncenter is-style-stripes\"><table><tbody><tr><td><em><strong>Room Alert Model<\/strong><\/em><span style=\"color:#f0f0f0\" class=\"tadv-color\">.<\/span><\/td><td class=\"has-text-align-right\" data-align=\"right\"><span style=\"color:#f0f0f0\" class=\"tadv-color\">&#8230;&#8230;&#8230;.<\/span><em><strong>Minimum Firmware Version<\/strong><\/em><\/td><\/tr><tr><td>Room Alert 32S<\/td><td class=\"has-text-align-right\" data-align=\"right\">1.0.0<\/td><\/tr><tr><td>Room Alert 12S<\/td><td class=\"has-text-align-right\" data-align=\"right\">1.2.0<\/td><\/tr><tr><td>Room Alert 3S<\/td><td class=\"has-text-align-right\" data-align=\"right\">1.5.3<\/td><\/tr><tr><td>Room Alert 32E\/W<\/td><td class=\"has-text-align-right\" data-align=\"right\">3.0.0<\/td><\/tr><tr><td>Room Alert 12E<\/td><td class=\"has-text-align-right\" data-align=\"right\">3.0.0<\/td><\/tr><tr><td>Room Alert 4E<\/td><td class=\"has-text-align-right\" data-align=\"right\">4.0.0<\/td><\/tr><tr><td>Room Alert 3E<\/td><td class=\"has-text-align-right\" data-align=\"right\">2.0.0<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<ul><li>You may load them in any standard SNMP program to monitor your AVTECH devices.<\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Device ManageR (Legacy Tab)<\/h4>\n\n\n\n<ul><li>AVTECH&#8217;s Device ManageR software and associated plugins are available here.<\/li><li>You may use Device ManageR to discover, update and monitor your Room Alert &#8220;E&#8221; and &#8220;W&#8221; model and TemPageR devices, as well as discover and monitor your Axis cameras.<\/li><li>AVTECH&#8217;s Device-ManageR-to-Room-Alert-Manager Import Tool is also available in this section. <\/li><li>You may use this tool to import settings from your old Device ManageR installation into a new Room Alert ManageR installation.<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>For access to downloads for your AVTECH products &#8211; including firmware, software and legacy SNMP MIB files &#8211; log in to your account at RoomAlert.com, AVTECH&#8217;s device monitoring and management service. How To Download To download items from your Room Alert Account, please follow these steps: Log in to your account at RoomAlert.com. If you [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0},"categories":[5],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v15.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/avtech.com\/articles\/51\/download-firmware-software-roomalert-com-account\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Download Firmware &amp; Software from Your RoomAlert.com Account - AVTECH\" \/>\n<meta property=\"og:description\" content=\"For access to downloads for your AVTECH products &#8211; including firmware, software and legacy SNMP MIB files &#8211; log in to your account at RoomAlert.com, AVTECH&#8217;s device monitoring and management service. 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