{"id":21705,"date":"2025-01-01T14:13:27","date_gmt":"2025-01-01T19:13:27","guid":{"rendered":"https:\/\/avtech.com\/articles\/?p=21705"},"modified":"2025-01-30T10:57:00","modified_gmt":"2025-01-30T15:57:00","slug":"how-to-save-device-credentials-in-room-alert-manager","status":"publish","type":"post","link":"https:\/\/avtech.com\/articles\/21705\/how-to-save-device-credentials-in-room-alert-manager\/","title":{"rendered":"How To Save Device Credentials In Room Alert Manager"},"content":{"rendered":"\n<p>Some features in Room Alert Manager require credentials that have been configured within your device&#8217;s web interface, including:<\/p>\n\n\n\n<ul><li><strong>Room Alert &#8216;S&#8217; models:<\/strong> Firmware Updates and Light Tower\/Relay Actions<\/li><li><strong>Room Alert 3W<\/strong>: Discovery, Device Data Retrieval and Firmware Updates<\/li><li><strong>Room Alert &#8216;E&#8217; models<\/strong> do not require credentials to be stored in Room Alert Manager.<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Follow these instructions to save your device credentials in Room Alert Manager:<\/h3>\n\n\n\n<ol id=\"block-8dc55afb-4196-4aa7-9693-f955eba046fa\"><li>First open Room Alert Manager&#8217;s web interface.<ul><li>You may open it by entering \u2018localhost:9393\u2019 or \u2018&lt;IP address of host system>:9393\u2019 in your browser\u2019s address bar. For more information, please see our FAQ,\u00a0<a rel=\"noreferrer noopener\" href=\"https:\/\/avtech.com\/articles\/19834\/\" target=\"_blank\">How to Open Room Alert Manager\u2019s Web Interface<\/a>.<\/li><\/ul><\/li><li>In order to configure device credentials in Room Alert Manager, you must log in as an admin or manager-level user.<ul><li>For more information, please see the \u201cTypes of user roles\u201d section of our FAQ,\u00a0<a href=\"https:\/\/avtech.com\/articles\/20112\/how-to-configure-users-in-room-alert-manager\/#types\" target=\"_blank\" rel=\"noreferrer noopener\">How To Configure Users In Room Alert Manager<\/a>.<\/li><li>Additionally, if you are logged in as a manager-level user, the devices must be within your assigned device groups. For more information, please see our FAQ, <a href=\"https:\/\/avtech.com\/articles\/20186\/\" target=\"_blank\" rel=\"noreferrer noopener\">How To Configure Device Groups In Room Alert Manager<\/a>.<\/li><\/ul><\/li><li>In Room Alert Manager&#8217;s interface, navigate to <em>Devices<\/em> &#8211;> <em>Room Alert Monitors<\/em>.<br><img decoding=\"async\" loading=\"lazy\" width=\"215\" height=\"148\" class=\"wp-image-22743\" style=\"width: 150px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/01\/RAM_Devices_RAmonitors.png\" alt=\"\"><\/li><li>Locate the device you wish to edit in the <em>Device Inventory<\/em> list.<br><img decoding=\"async\" loading=\"lazy\" width=\"1284\" height=\"313\" class=\"wp-image-21732\" style=\"width: 500px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/05\/RAM_Inventory.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/05\/RAM_Inventory.png 1284w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/05\/RAM_Inventory-300x73.png 300w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/05\/RAM_Inventory-1024x250.png 1024w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/05\/RAM_Inventory-768x187.png 768w\" sizes=\"(max-width: 1284px) 100vw, 1284px\" \/><ul><li>If the device is not discovered, please see our FAQ, <a href=\"https:\/\/avtech.com\/articles\/20657\/\" target=\"_blank\" rel=\"noreferrer noopener\">How To Discover Devices With Room Alert Manager<\/a>.<\/li><\/ul><\/li><li>Select the ellipses next to the device and then select <strong>Update Credentials<\/strong>.<br><img decoding=\"async\" loading=\"lazy\" width=\"322\" height=\"128\" class=\"wp-image-21733\" style=\"width: 200px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/05\/RAM_UpdateCredsMenu.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/05\/RAM_UpdateCredsMenu.png 322w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/05\/RAM_UpdateCredsMenu-300x119.png 300w\" sizes=\"(max-width: 322px) 100vw, 322px\" \/><\/li><li>This will bring you to the <em>Device Credentials <\/em>Form.<br><img decoding=\"async\" loading=\"lazy\" width=\"413\" height=\"419\" class=\"wp-image-21735\" style=\"width: 300px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/05\/RAMDeviceCredsForm.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/05\/RAMDeviceCredsForm.png 413w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/05\/RAMDeviceCredsForm-296x300.png 296w\" sizes=\"(max-width: 413px) 100vw, 413px\" \/><ul><li>The top of the form lists the device name, device model, MAC address and IP address.<\/li><li><em>Last Updated<\/em> shows the last time that the device credentials were updated in Room Alert Manager. <ul><li>This field is blank if you haven&#8217;t yet saved credentials for this device in Room Alert Manager.<\/li><\/ul><\/li><li>When left blank, the <em>Username<\/em> defaults to <strong>admin<\/strong>.<ul><li>The username for the Room Alert 3W is always <em>admin<\/em> (this cannot be changed on the device).<\/li><\/ul><\/li><li>When left blank, the <em>Password<\/em> defaults to <strong>password<\/strong> (or PASSWORD for the Room Alert 3W)<\/li><\/ul><\/li><li>To change the credentials, select <strong>Edit<\/strong>.<br><img decoding=\"async\" loading=\"lazy\" width=\"475\" height=\"277\" class=\"wp-image-21736\" style=\"width: 300px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/05\/RAM_EditCreds.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/05\/RAM_EditCreds.png 475w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/05\/RAM_EditCreds-300x175.png 300w\" sizes=\"(max-width: 475px) 100vw, 475px\" \/><ul><li>Enter the device&#8217;s username and password.<ul><li>Select <em>Reset To Device&#8217;s Default Credentials<\/em> to set both fields back to the defaults (admin, password).<\/li><\/ul><\/li><li>When you&#8217;re done, select <strong>Save Changes<\/strong>. <br><img decoding=\"async\" loading=\"lazy\" width=\"205\" height=\"66\" class=\"wp-image-21381\" style=\"width: 125px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/04\/RAM_SaveChanges.png\" alt=\"\"><\/li><\/ul><\/li><li>You&#8217;ll return to the <em>Device Credentials <\/em>Form, where you may test the newly saved credentials.<br><img decoding=\"async\" loading=\"lazy\" width=\"410\" height=\"263\" class=\"wp-image-21738\" style=\"width: 300px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/05\/RAM_TestCreds.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/05\/RAM_TestCreds.png 410w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/05\/RAM_TestCreds-300x192.png 300w\" sizes=\"(max-width: 410px) 100vw, 410px\" \/><ul><li>The result of the test will appear as an in-app message.<br><img decoding=\"async\" loading=\"lazy\" width=\"440\" height=\"107\" class=\"wp-image-21737\" style=\"width: 300px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/05\/DeviceCredSuccess.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/05\/DeviceCredSuccess.png 440w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/05\/DeviceCredSuccess-300x73.png 300w\" sizes=\"(max-width: 440px) 100vw, 440px\" \/><\/li><\/ul><\/li><li>Select <strong>Done <\/strong>to return to your <em>Device Inventory<\/em> list.<\/li><\/ol>\n\n\n","protected":false},"excerpt":{"rendered":"<p>Some features in Room Alert Manager require credentials that have been configured within your device&#8217;s web interface, including: Room Alert &#8216;S&#8217; models: Firmware Updates and Light Tower\/Relay Actions Room Alert 3W: Discovery, Device Data Retrieval and Firmware Updates Room Alert &#8216;E&#8217; models do not require credentials to be stored in Room Alert Manager. Follow these [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0},"categories":[287],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v15.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/avtech.com\/articles\/21705\/how-to-save-device-credentials-in-room-alert-manager\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How To Save Device Credentials In Room Alert Manager - AVTECH\" \/>\n<meta property=\"og:description\" content=\"Some features in Room Alert Manager require credentials that have been configured within your device&#8217;s web interface, including: Room Alert &#8216;S&#8217; models: Firmware Updates and Light Tower\/Relay Actions Room Alert 3W: Discovery, Device Data Retrieval and Firmware Updates Room Alert &#8216;E&#8217; models do not require credentials to be stored in Room Alert Manager. 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