{"id":21465,"date":"2021-04-21T15:42:32","date_gmt":"2021-04-21T19:42:32","guid":{"rendered":"https:\/\/avtech.com\/articles\/?p=21465"},"modified":"2022-11-23T17:09:31","modified_gmt":"2022-11-23T22:09:31","slug":"how-to-configure-your-sms-modem-in-room-alert-manager","status":"publish","type":"post","link":"https:\/\/avtech.com\/articles\/21465\/how-to-configure-your-sms-modem-in-room-alert-manager\/","title":{"rendered":"How To Configure Your SMS Modem In Room Alert Manager"},"content":{"rendered":"<div class=\"su-note\"  style=\"border-color:#bcc7cd;border-radius:5px;-moz-border-radius:5px;-webkit-border-radius:5px;\"><div class=\"su-note-inner su-u-clearfix su-u-trim\" style=\"background-color:#d6e1e7;border-color:#ffffff;color:#000612;border-radius:5px;-moz-border-radius:5px;-webkit-border-radius:5px;\">\n\n\n\n<p>The latest version of Room Alert Manager includes SMS Modem support for <a href=\"https:\/\/avtech.com\/PDFs\/Sensors\/Accessories\/Install_Note_GSM_Modem.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">AVTECH&#8217;s SMS Modem<\/a> only.<\/p>\n\n\n<\/div><\/div>\n\n\n\n<p>You may connect a SMS modem to Room Alert Manager&#8217;s host system, and configure Room Alert Manager to send text message notifications in response to alert conditions. For instructions, please see below.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Before you begin:<\/h3>\n\n\n\n<ul><li>Connect your compatible SMS modem to Room Alert Manager&#8217;s host system. <ul><li>For instructions, please see <a href=\"https:\/\/avtech.com\/PDFs\/Sensors\/Accessories\/Install_Note_GSM_Modem.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">AVTECH\u2019s SMS Modem Installation Note<\/a>.<\/li><\/ul><\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Configure your SMS Modem Settings in Room Alert Manager.<\/h3>\n\n\n\n<ol id=\"block-74349ddf-edf2-4c12-9c0a-b18769097507\"><li>Open Room Alert Manager in your web browser.<ul><li>You may open it by entering \u2018localhost:9393\u2019 or \u2018&lt;IP address of host system>:9393\u2019 in your browser\u2019s address bar. For more information, please see our FAQ,\u00a0<a href=\"https:\/\/avtech.com\/articles\/19834\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to Open Room Alert Manager\u2019s Web Interface<\/a>.<\/li><\/ul><\/li><li>In order to configure SMS modem settings in Room Alert Manager, you must log in as an admin-level user.<ul><li>For more information, please see the \u201cTypes of user roles\u201d section of our FAQ,\u00a0<a href=\"https:\/\/avtech.com\/articles\/20112\/how-to-configure-users-in-room-alert-manager\/#types\" target=\"_blank\" rel=\"noreferrer noopener\">How To Configure Users In Room Alert Manager<\/a>.<\/li><\/ul><\/li><li>Select\u00a0<strong>Settings<\/strong>\u00a0<strong>\u2013>Email\/SMS <\/strong>in the navigation bar to the left.<br><img decoding=\"async\" loading=\"lazy\" width=\"220\" height=\"498\" class=\"wp-image-25238\" style=\"width: 150px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/04\/RAM_Settings_Email-SMS.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/04\/RAM_Settings_Email-SMS.png 220w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/04\/RAM_Settings_Email-SMS-133x300.png 133w\" sizes=\"(max-width: 220px) 100vw, 220px\" \/><\/li><li>Then select the <strong>SMS Modem<\/strong> tab.<br><img decoding=\"async\" loading=\"lazy\" width=\"563\" height=\"133\" class=\"wp-image-25239\" style=\"width: 300px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/04\/SMSModem.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/04\/SMSModem.png 563w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/04\/SMSModem-300x71.png 300w\" sizes=\"(max-width: 563px) 100vw, 563px\" \/><\/li><li>The <em>Serial Port<\/em> drop-down menu contains a list of the serial ports currently available on your system. Select the port that your modem is connected to.<ul><li>For more information, please see our FAQ: <a href=\"https:\/\/avtech.com\/articles\/148\/\" target=\"_blank\" rel=\"noreferrer noopener\">How To Check The COM Port Of Your Modem<\/a>.<br><img decoding=\"async\" loading=\"lazy\" width=\"311\" height=\"372\" class=\"wp-image-21496\" style=\"width: 200px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/04\/RAM_SelectSerialPort.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/04\/RAM_SelectSerialPort.png 311w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/04\/RAM_SelectSerialPort-251x300.png 251w\" sizes=\"(max-width: 311px) 100vw, 311px\" \/><\/li><\/ul><\/li><li>In <em>Service Center Number<\/em>, enter your cellular service provider\u2019s service center number (sometimes called the <em>SMSC gateway numbe<\/em>r).<ul><li>The phone number must start with a plus (+) symbol, followed by the 11 digit phone number. <br><img decoding=\"async\" loading=\"lazy\" width=\"296\" height=\"108\" class=\"wp-image-21497\" style=\"width: 200px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/04\/RAM_ServiceCenter.png\" alt=\"\"><\/li><\/ul><\/li><li>Select <strong>Save Changes<\/strong> to save your <em>SMS Modem Settings<\/em>.<br><img decoding=\"async\" loading=\"lazy\" width=\"177\" height=\"59\" class=\"wp-image-21243\" style=\"width: 125px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/03\/SaveChanges.png\" alt=\"\"><\/li><\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Configure an SMS Notification action and associate it with an alert.<\/h3>\n\n\n\n<p><em>Now that you&#8217;ve configure Room Alert Manager to use your SMS modem, you may configure an action to send SMS notifications in response to alert conditions.<\/em><\/p>\n\n\n\n<ol><li>For detailed instructions about creating actions in Room Alert Manager, please see our FAQ: <a href=\"https:\/\/avtech.com\/articles\/21219\/\" target=\"_blank\" rel=\"noreferrer noopener\">How To Create Actions In Room Alert Manager<\/a>.<\/li><li>Configure a new <strong>Notification Group<\/strong>.<br><img decoding=\"async\" loading=\"lazy\" width=\"964\" height=\"411\" class=\"wp-image-25243\" style=\"width: 550px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/04\/RAM_NotifGrp_Box.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/04\/RAM_NotifGrp_Box.png 964w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/04\/RAM_NotifGrp_Box-300x128.png 300w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/04\/RAM_NotifGrp_Box-768x327.png 768w\" sizes=\"(max-width: 964px) 100vw, 964px\" \/><\/li><li>Select <strong>SMS via Modem<\/strong> as the recipient type.<br><img decoding=\"async\" loading=\"lazy\" width=\"313\" height=\"180\" class=\"wp-image-25241\" style=\"width: 200px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/04\/NotifySMS.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/04\/NotifySMS.png 313w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/04\/NotifySMS-300x173.png 300w\" sizes=\"(max-width: 313px) 100vw, 313px\" \/><\/li><li>Then enter the phone number you wish to send the text message to.<ul><li>The phone number must start with a plus (+) symbol, followed by the 11 digit phone number.<br><img decoding=\"async\" loading=\"lazy\" width=\"652\" height=\"82\" class=\"wp-image-21508\" style=\"width: 400px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/04\/RAM_SMS_Recipient.png\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/04\/RAM_SMS_Recipient.png 652w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/04\/RAM_SMS_Recipient-300x38.png 300w\" sizes=\"(max-width: 652px) 100vw, 652px\" \/><\/li><\/ul><\/li><li>When you&#8217;re done configuring your action, select <strong>Save Changes<\/strong>.<br><img decoding=\"async\" loading=\"lazy\" width=\"205\" height=\"66\" class=\"wp-image-21381\" style=\"width: 125px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/04\/RAM_SaveChanges.png\" alt=\"\"><\/li><li>You may then associate this action with any existing or new alerts. Please see our FAQ: <a href=\"https:\/\/avtech.com\/articles\/20409\/\" target=\"_blank\" rel=\"noreferrer noopener\">How To Create Alerts In Room Alert Manager<\/a>.<\/li><li>Room Alert Manager can then send you text messages in response to alert conditions. <ul><li>In the example text messages below, our alert named &#8220;Data Center Too Hot&#8221; was triggered at 8:34 AM and cleared approximately 22 minutes later.<br><img decoding=\"async\" loading=\"lazy\" width=\"805\" height=\"1121\" class=\"wp-image-21515\" style=\"width: 250px;\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/04\/RAM_SMS_Example.jpg\" alt=\"\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/04\/RAM_SMS_Example.jpg 805w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/04\/RAM_SMS_Example-215x300.jpg 215w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/04\/RAM_SMS_Example-735x1024.jpg 735w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2021\/04\/RAM_SMS_Example-768x1069.jpg 768w\" sizes=\"(max-width: 805px) 100vw, 805px\" \/><br><\/li><\/ul><\/li><\/ol>\n\n\n","protected":false},"excerpt":{"rendered":"<p>You may connect a SMS modem to Room Alert Manager&#8217;s host system, and configure Room Alert Manager to send text message notifications in response to alert conditions. For instructions, please see below. Before you begin: Connect your compatible SMS modem to Room Alert Manager&#8217;s host system. For instructions, please see AVTECH\u2019s SMS Modem Installation Note. [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0},"categories":[287],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v15.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/avtech.com\/articles\/21465\/how-to-configure-your-sms-modem-in-room-alert-manager\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How To Configure Your SMS Modem In Room Alert Manager - AVTECH\" \/>\n<meta property=\"og:description\" content=\"You may connect a SMS modem to Room Alert Manager&#8217;s host system, and configure Room Alert Manager to send text message notifications in response to alert conditions. For instructions, please see below. Before you begin: Connect your compatible SMS modem to Room Alert Manager&#8217;s host system. For instructions, please see AVTECH\u2019s SMS Modem Installation Note. 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