{"id":21032,"date":"2021-02-17T15:04:29","date_gmt":"2021-02-17T20:04:29","guid":{"rendered":"https:\/\/avtech.com\/articles\/?p=21032"},"modified":"2021-02-17T15:13:25","modified_gmt":"2021-02-17T20:13:25","slug":"avtech-prospering-pandemic-covid-story","status":"publish","type":"post","link":"https:\/\/avtech.com\/articles\/21032\/avtech-prospering-pandemic-covid-story\/","title":{"rendered":"AVTECH is Prospering in the Pandemic: Our COVID Story"},"content":{"rendered":"\n
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AVTECH Software was recently named one of \u201cThe 20 Prospering Companies in the Pandemic\u201d<\/strong><\/a> <\/strong>by Mirror Review. We are extremely proud of the hard work of our incredible team that has led us to thrive during these challenging times. For the past year, the entire world has experienced massive uncertainty. AVTECH, like many other businesses, has had to learn to adapt in order to safely continue business operations. This pandemic has been a major example of why, for over 30 years, we\u2019ve prioritized internally and preached outwardly the importance of Business Continuity Planning<\/a>. The reason why we received this title of \u201cprospering\u201d in the pandemic is because we took an all-encompassing, multifaceted approach to Business Continuity. Our ultimate goal was to ensure our employees, business assets and customers were receiving the best in Environment Monitoring we could possibly offer. Here is a look at the steps we took that lead us to prosper in the pandemic.<\/p>\n\n\n\n

Transitioning to Working Remotely<\/b><\/h3>\n\n\n\n

Our first concern was and continues to be our people and their families. Because we had effective continuity protocol in place prior to the pandemic, our <\/span>IT Manager<\/span><\/a> was able to seamlessly transition the majority of our team to <\/span>working remotely<\/span><\/a>. We found this to be extremely efficient and above all, safe for our team. Being able to work remotely has dramatically benefited our team by minimizing health & safety threats due to COVID-19. We continued to be incredibly productive and adapted quickly.<\/span><\/p>\n\n\n\n

Securing Stock & Shipping<\/b><\/h3>\n\n\n\n
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A huge concern for many businesses, especially at the start of the pandemic, was supply chain and shipping issues, lead times and inventory problems. We have always had a hands-on approach to this with our <\/span>Room Alert monitors<\/span><\/a>, <\/span>sensors<\/span><\/a> or <\/span>accessories<\/span><\/a>. Everything we offer is developed, built and supported in the USA so there are never any worries of overseas supply chain challenges or delivery. We always have plenty of stock and fast shipping at our headquarters in Rhode Island, USA as well as our other shipping facilities in Pennsylvania and Ireland. In response to COVID, while other organizations may have pulled back on their inventory, we actually invested in more inventory and increased the levels stocked at our secondary distribution facilities so we had redundancy in case any one location needed to close temporarily.<\/span><\/p>\n\n\n\n

Free Upgrades for Room Alert Users<\/b><\/h3>\n\n\n\n

Our next step was making sure our customers were being supported by their Room Alert products as much as possible. In March, we decided to give all of our customers <\/span>FREE Professional Tier Room Alert Account upgrades<\/span><\/a> for 6 months. We did this to help all of our Room Alert users, especially those who were struggling with transitioning their facilities to be <\/span>understaffed<\/span><\/a> or completely unmanned due to COVID regulations. We received lots of positive feedback from customers saying this free upgrade allowed them to experience the value of Professional Room Alert Account capabilities, including advanced notification and team collaboration capabilities, to prevent and minimize costly environment-related downtime.<\/span><\/p>\n\n\n\n

Promotions<\/b><\/h3>\n\n\n\n

Another way we wanted to support our Room Alert users is with running promotions to make it even more affordable to increase monitoring capabilies in their facilities. From April to June we held our spring promotion specifically targeted at preventing water damage. This included offering free <\/span>Flood Sensor w\/ 8\u2019 Cable<\/span><\/a> (a $265 value), free <\/span>Room Alert 3 Wi-Fi<\/span><\/a> (a $165 value) and free 90 Day <\/span>RoomAlert.com Account Upgrade<\/span><\/a>. <\/span><\/p>\n

In November & December we held our end of the year promotion which featured our new, most advanced & secure <\/span>Room Alert PRO Line<\/span><\/a>. This also included our <\/span>Room Alert 3E monitor<\/span><\/a>, <\/span>Room Alert 3 Wi-Fi monitor<\/span><\/a> and <\/span>Room Alert iBoot IO<\/span><\/a>.<\/span><\/p>\n\n\n\n

Reinvesting & Launching New Products<\/b><\/h3>\n\n\n\n
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After making sure our employees and customers were well taken care of, we were able to direct our energy where it can make a major impact: developing new and improved Room Alert products and capabilities. As leaders in <\/span>Business Continuity<\/span><\/a> & <\/span>Environment Monitoring<\/span><\/a>, we\u2019re always striving to provide our customers with the most effective and secure tools for preventing costly environment-related damage. <\/span>In 2020<\/span><\/a>, some of our accomplishments were <\/span><\/p>\n