{"id":172,"date":"2024-12-27T14:57:42","date_gmt":"2024-12-27T19:57:42","guid":{"rendered":"http:\/\/192.168.2.166\/~webapp\/support\/faq\/wordpress\/?p=172"},"modified":"2025-05-08T14:53:30","modified_gmt":"2025-05-08T18:53:30","slug":"how-to-discover-a-room-alert-monitor","status":"publish","type":"post","link":"https:\/\/avtech.com\/articles\/172\/how-to-discover-a-room-alert-monitor\/","title":{"rendered":"How To Discover A Room Alert Monitor"},"content":{"rendered":"<div class=\"su-box su-box-style-default\" id=\"\" style=\"border-color:#bbbcc3;border-radius:5px\"><div class=\"su-box-title\" style=\"background-color:#eeeff6;color:#305d8c;border-top-left-radius:3px;border-top-right-radius:3px\">Room Alert discovery tips<\/div><div class=\"su-box-content su-u-clearfix su-u-trim\" style=\"border-bottom-left-radius:3px;border-bottom-right-radius:3px\">\n\n\n\n<ol>\n<li>When you plug in your Room Alert Monitor:\n<ul>\n<li>Always connect Ethernet first.<\/li>\n\n\n\n<li>Then connect power.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Out of the box or at factory defaults, Room Alert Monitors will attempt to obtain an IP address by DHCP.<\/li>\n\n\n\n<li>Keep your AVTECH power adapter even if you normally use PoE. Advanced troubleshooting for discovery issues can require connecting the Room Alert directly to a computer. Without the adapter, you won&#8217;t be able to power on the unit.<\/li>\n<\/ol>\n\n\n<\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Methods of discovery<\/h3>\n\n\n\n<p>You may discover your Room Alert Monitor using the following methods:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Room Alert Discovery utility<\/h4>\n\n\n\n<p>&#8211; For \t\t<a\t\t\t\thref=\"javascript:void(0)\"\n\t\t\t\tclass=\"sg-show-popup sgpb-popup-id-15\"\n\t\tdata-sgpbpopupid=\"15\"\n\t\tdata-popup-event=\"click\"\n\t\t>\n\t\tthese models\t\t<\/a>\n\t\t only.<\/p>\n\n\n\n<ul>\n<li>Please see&nbsp;<a href=\"https:\/\/avtech.com\/articles\/22799\/\" target=\"_blank\" rel=\"noreferrer noopener\">How To Discover Devices With Room Alert Discovery<\/a>.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Your account at RoomAlert.com<\/h4>\n\n\n\n<p>&#8211; For \t\t<a\t\t\t\thref=\"javascript:void(0)\"\n\t\t\t\tclass=\"sg-show-popup sgpb-popup-id-15\"\n\t\tdata-sgpbpopupid=\"15\"\n\t\tdata-popup-event=\"click\"\n\t\t>\n\t\tthese models\t\t<\/a>\n\t\t only.<\/p>\n\n\n\n<ul>\n<li>Please see&nbsp;<a href=\"https:\/\/avtech.com\/articles\/11003\/discover-avtech-devices-roomalert-com\/\" target=\"_blank\" rel=\"noreferrer noopener\">How To Discover AVTECH Devices With RoomAlert.com<\/a>.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Room Alert Manager software<\/h4>\n\n\n\n<p>&#8211; For \t\t<a\t\t\t\thref=\"javascript:void(0)\"\n\t\t\t\tclass=\"sg-show-popup sgpb-popup-id-20297\"\n\t\tdata-sgpbpopupid=\"20297\"\n\t\tdata-popup-event=\"click\"\n\t\t>\n\t\tthese models \t\t<\/a>\n\t\t only (not &#8220;MAX&#8221;).<\/p>\n\n\n\n<ul>\n<li>Please see <a href=\"https:\/\/avtech.com\/articles\/20657\/\" target=\"_blank\" rel=\"noreferrer noopener\">How To Discover Devices With Room Alert Manager<\/a>.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Room Alert Link software<\/h4>\n\n\n\n<p>&#8211; For \t\t<a\t\t\t\thref=\"javascript:void(0)\"\n\t\t\t\tclass=\"sg-show-popup sgpb-popup-id-22484\"\n\t\tdata-sgpbpopupid=\"22484\"\n\t\tdata-popup-event=\"click\"\n\t\t>\n\t\tthese models\t\t<\/a>\n\t\t only (not &#8220;MAX&#8221;).<\/p>\n\n\n\n<ul>\n<li>Please see <a rel=\"noreferrer noopener\" href=\"https:\/\/avtech.com\/articles\/14989\/discover-devices-with-link\/\" target=\"_blank\">How To Discover Room Alert Devices With Link<\/a>.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">AVTECH&#8217;s Device Discovery utility<\/h4>\n\n\n\n<p>&#8211; For \t\t<a\t\t\t\thref=\"javascript:void(0)\"\n\t\t\t\tclass=\"sg-show-popup sgpb-popup-id-16\"\n\t\tdata-sgpbpopupid=\"16\"\n\t\tdata-popup-event=\"click\"\n\t\t>\n\t\tlegacy &#8220;E&#8221; &amp; &#8220;W&#8221; models\t\t<\/a>\n\t\t (not &#8220;S&#8221; models or &#8220;MAX&#8221;).<\/p>\n\n\n\n<ul>\n<li>Please see&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/avtech.com\/articles\/37\/how-to-discover-avtech-devices-with-the-device-discovery-utility\/\" target=\"_blank\">How To Discover AVTECH Devices With The Device Discovery Utility<\/a>.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Discovery on a non-DHCP network<\/h3>\n\n\n\n<p>If your network is not DHCP-enabled and your Room Alert is at factory defaults (out-of-the-box or through a reset), please follow these instructions:<\/p>\n\n\n\n<ul>\n<li><a href=\"https:\/\/avtech.com\/articles\/10563\/initially-discover-room-alert-monitor-non-dhcp-network\/\" target=\"_blank\" rel=\"noreferrer noopener\">How To Initially Discover A Room Alert Monitor On A Non-DHCP Network<\/a><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Connecting a Room Alert 3 Wi-Fi to your wireless network<\/h3>\n\n\n\n<p>To get your Room Alert 3 Wi-Fi onto your wireless network, follow these instructions:<\/p>\n\n\n\n<ul>\n<li><a href=\"https:\/\/avtech.com\/articles\/234\/set-room-alert-3-wi-fi-video\/\" target=\"_blank\" rel=\"noreferrer noopener\">How To Set Up A Room Alert 3 Wi-Fi<\/a><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Setting a static IP<\/h3>\n\n\n\n<p>If you wish to set a static IP address on your Room Alert monitor, the best way to do it is directly through the Room Alert&#8217;s web interface on the <strong>Settings<\/strong>\u2192 <strong>Network<\/strong> page. This FAQ shows you how, as well as alternative methods:<\/p>\n\n\n\n<ul>\n<li><a href=\"https:\/\/avtech.com\/articles\/2444\/set-static-ip-address-room-alert-monitor\/\" target=\"_blank\" rel=\"noreferrer noopener\">How To Set A Static IP Address On A Room Alert Monitor<\/a><\/li>\n<\/ul>\n\n\n\n<p>The process on a Room Alert 3 Wi-Fi is slightly different. This FAQ shows you how to do it:<\/p>\n\n\n\n<ul>\n<li><a href=\"https:\/\/avtech.com\/articles\/236\/set-static-ip-address-room-alert-3-wi-fi\/\" target=\"_blank\" rel=\"noreferrer noopener\">How To Set A Static IP Address On Room Alert 3 Wi-Fi<\/a><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Discovery over a managed switch<\/h3>\n\n\n\n<p>If your Room Alert Monitor is connected to a managed switch and periodically becomes inaccessible on your network, please follow these instructions:<\/p>\n\n\n\n<ul>\n<li><a href=\"https:\/\/avtech.com\/articles\/2430\/troubleshoot-discovery-managed-switch\/\" target=\"_blank\" rel=\"noreferrer noopener\">How To Troubleshoot Discovery Over A Managed Switch<\/a><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Discovery issues &#8211; advanced troubleshooting<\/h3>\n\n\n\n<p>If the normal methods for discovery have not yielded results, you may need to connect the unit directly to a computer. This FAQ shows you how:<\/p>\n\n\n\n<ul>\n<li><a href=\"https:\/\/avtech.com\/articles\/230\/how-to-connect-a-room-alert-monitor-directly-to-a-computer-advanced-troubleshooting\/\" target=\"_blank\" rel=\"noreferrer noopener\">How To Connect A Room Alert Monitor Directly To A Computer (Advanced Troubleshooting)<\/a><\/li>\n<\/ul>\n\n\n\n<p>If that does not work, you may wish to use a packet-analyzer program, such as <a href=\"https:\/\/www.wireshark.org\/\" target=\"_blank\" rel=\"noreferrer noopener\">Wireshark<\/a>, to find your Room Alert. This FAQ shows you how:<\/p>\n\n\n\n<ul>\n<li><a href=\"https:\/\/avtech.com\/articles\/11273\/how-to-discover-your-room-alert-monitor-with-a-packet-analyzer-program-advanced-troubleshooting\/\" target=\"_blank\" rel=\"noreferrer noopener\">How To Discover Your Room Alert Monitor With A Packet Analyzer Program (Advanced Troubleshooting)<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Methods of discovery You may discover your Room Alert Monitor using the following methods: Room Alert Discovery utility &#8211; For only. Your account at RoomAlert.com &#8211; For only. Room Alert Manager software &#8211; For only (not &#8220;MAX&#8221;). Room Alert Link software &#8211; For only (not &#8220;MAX&#8221;). AVTECH&#8217;s Device Discovery utility &#8211; For (not &#8220;S&#8221; models [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0},"categories":[2],"tags":[8],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v15.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/avtech.com\/articles\/172\/how-to-discover-a-room-alert-monitor\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How To Discover A Room Alert Monitor - AVTECH\" \/>\n<meta property=\"og:description\" content=\"Methods of discovery You may discover your Room Alert Monitor using the following methods: Room Alert Discovery utility &#8211; For only. Your account at RoomAlert.com &#8211; For only. Room Alert Manager software &#8211; For only (not &#8220;MAX&#8221;). Room Alert Link software &#8211; For only (not &#8220;MAX&#8221;). AVTECH&#8217;s Device Discovery utility &#8211; For (not &#8220;S&#8221; models [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/avtech.com\/articles\/172\/how-to-discover-a-room-alert-monitor\/\" \/>\n<meta property=\"og:site_name\" content=\"AVTECH\" \/>\n<meta property=\"article:published_time\" content=\"2024-12-27T19:57:42+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-08T18:53:30+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary\" \/>\n<meta name=\"twitter:creator\" content=\"@AVTECHSoftware\" \/>\n<meta name=\"twitter:site\" content=\"@AVTECHSoftware\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\">\n\t<meta name=\"twitter:data1\" content=\"Allie Wojtanowski\">\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\">\n\t<meta name=\"twitter:data2\" content=\"2 minutes\">\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/avtech.com\/articles\/#website\",\"url\":\"https:\/\/avtech.com\/articles\/\",\"name\":\"AVTECH\",\"description\":\"Frequently Asked Questions\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":\"https:\/\/avtech.com\/articles\/?s={search_term_string}\",\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/avtech.com\/articles\/172\/how-to-discover-a-room-alert-monitor\/#webpage\",\"url\":\"https:\/\/avtech.com\/articles\/172\/how-to-discover-a-room-alert-monitor\/\",\"name\":\"How To Discover A Room Alert Monitor - AVTECH\",\"isPartOf\":{\"@id\":\"https:\/\/avtech.com\/articles\/#website\"},\"datePublished\":\"2024-12-27T19:57:42+00:00\",\"dateModified\":\"2025-05-08T18:53:30+00:00\",\"author\":{\"@id\":\"https:\/\/avtech.com\/articles\/#\/schema\/person\/2966f1925021087dba64df344049f189\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/avtech.com\/articles\/172\/how-to-discover-a-room-alert-monitor\/\"]}]},{\"@type\":\"Person\",\"@id\":\"https:\/\/avtech.com\/articles\/#\/schema\/person\/2966f1925021087dba64df344049f189\",\"name\":\"Allie Wojtanowski\",\"image\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/avtech.com\/articles\/#personlogo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/470c9c7fbbd3e0a96d84169645634d04?s=96&d=mm&r=g\",\"caption\":\"Allie Wojtanowski\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","_links":{"self":[{"href":"https:\/\/avtech.com\/articles\/wp-json\/wp\/v2\/posts\/172"}],"collection":[{"href":"https:\/\/avtech.com\/articles\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/avtech.com\/articles\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/avtech.com\/articles\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/avtech.com\/articles\/wp-json\/wp\/v2\/comments?post=172"}],"version-history":[{"count":36,"href":"https:\/\/avtech.com\/articles\/wp-json\/wp\/v2\/posts\/172\/revisions"}],"predecessor-version":[{"id":28938,"href":"https:\/\/avtech.com\/articles\/wp-json\/wp\/v2\/posts\/172\/revisions\/28938"}],"wp:attachment":[{"href":"https:\/\/avtech.com\/articles\/wp-json\/wp\/v2\/media?parent=172"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/avtech.com\/articles\/wp-json\/wp\/v2\/categories?post=172"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/avtech.com\/articles\/wp-json\/wp\/v2\/tags?post=172"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}