{"id":16784,"date":"2019-11-05T12:10:06","date_gmt":"2019-11-05T17:10:06","guid":{"rendered":"https:\/\/avtech.com\/articles\/?p=16784"},"modified":"2025-01-08T09:13:50","modified_gmt":"2025-01-08T14:13:50","slug":"how-to-access-the-room-alert-telnet-menu","status":"publish","type":"post","link":"https:\/\/avtech.com\/articles\/16784\/how-to-access-the-room-alert-telnet-menu\/","title":{"rendered":"How To Access The Room Alert &#8216;E&#8217; Telnet Menu"},"content":{"rendered":"\n<p>Your Room Alert Monitor has a Telnet menu* that can be used to:<\/p>\n\n\n\n<ul><li>apply basic settings if the Room Alert Monitor&#8217;s local web interface is not accessible<\/li><li>apply special settings that aren&#8217;t available in the device&#8217;s local web interface<\/li><li>access advanced troubleshooting tools<\/li><\/ul>\n\n\n\n<p><em>* The Telnet menu is not available on Room Alert S models or the Room Alert 3 Wi-Fi.<\/em><\/p>\n\n\n<div class=\"su-tabs su-tabs-style-default su-tabs-mobile-stack\" data-active=\"1\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-tabs-nav\"><span class=\"\" data-url=\"\" data-target=\"blank\" tabindex=\"0\" role=\"button\">How to open the Telnet menu<\/span><span class=\"\" data-anchor=\"menu_options\" data-url=\"\" data-target=\"blank\" tabindex=\"0\" role=\"button\">What's in the Telnet menu<\/span><\/div><div class=\"su-tabs-panes\"><div class=\"su-tabs-pane su-u-clearfix su-u-trim\" data-title=\"How to open the Telnet menu\">\n\n\n\n<p>You can access your device&#8217;s Telnet menu through Windows Command Prompt, Mac Terminal or a PuTTY session. Select one of the methods below for instructions. (<em>Using Windows Command Prompt is the preferred method. Our Technical Support Team is most familiar with this method.<\/em>)<\/p>\n\n\n<div class=\"su-accordion su-u-trim\">\n\n\n<div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Using Windows Command Prompt<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n\n\n\n<p>You must have Telnet enabled on your Windows system in order to complete the steps below. Telnet is disabled by default in Windows versions Vista and above. Please see our FAQ <a href=\"http:\/\/avtech.com\/articles\/191\/enable-telnet-windows-versions-vista\/\" target=\"_blank\" rel=\"noreferrer noopener\">How To Enable Telnet In Windows (Versions Vista And Above)<\/a> for help.<\/p>\n\n\n\n<p>1. Open Windows Command Prompt.<\/p>\n\n\n\n<ul><li>You may find Windows Command Prompt at the following path:<ul><li>Windows 7 &amp; 8<ul><li><em>Start<\/em>&#8211;&gt; <em>All Programs<\/em>&#8211;&gt; <em>Accessories<\/em>&#8211;&gt; <em>Command Prompt<\/em><\/li><\/ul><\/li><li>Windows 10<ul><li><em>Start<\/em>&#8211;&gt; <em>All Apps<\/em>&#8211;&gt; <em>Windows System<\/em>&#8211;&gt; <em>Command Prompt<\/em><\/li><\/ul><\/li><\/ul><\/li><\/ul>\n\n\n\n<p>2. At the prompt, enter the following command:<\/p>\n\n\n\n<ul><li><strong>telnet &lt;IP address of your Room Alert unit&gt; 9999<\/strong><ul><li><em> <\/em> <em>Example: telnet 192.168.2.123 9999<\/em> <\/li><\/ul><\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/10\/CommandPrompt_TelnetPrompt.png\" alt=\"\" class=\"wp-image-16884\" width=\"576\" height=\"133\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/10\/CommandPrompt_TelnetPrompt.png 576w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/10\/CommandPrompt_TelnetPrompt-300x69.png 300w\" sizes=\"(max-width: 576px) 100vw, 576px\" \/><\/figure>\n\n\n\n<p>3.  If you are prompted for your Room Alert Monitor\u2019s password, enter it and then press the&nbsp;<strong>Enter<\/strong>&nbsp;key on your keyboard. Otherwise, simply press&nbsp;<strong>Enter<\/strong>.<\/p>\n\n\n\n<ul><li><em>You must press&nbsp;<strong>Enter<\/strong>&nbsp;within a few seconds or you\u2019ll get a \u201cConnection to host lost\u201d message. If you see that message, press&nbsp;<strong>Enter<\/strong>&nbsp;to get the prompt back and re-enter the telnet command from Step 2.<\/em> <\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" loading=\"lazy\" width=\"576\" height=\"181\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/10\/CommandPrompt_PressEnter.png\" alt=\"\" class=\"wp-image-16885\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/10\/CommandPrompt_PressEnter.png 576w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/10\/CommandPrompt_PressEnter-300x94.png 300w\" sizes=\"(max-width: 576px) 100vw, 576px\" \/><\/figure>\n\n\n\n<p>4. The Telnet menu will then appear. <\/p>\n\n\n<\/div><\/div> <div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Using Mac Terminal<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n\n\n\n<p>To access the Telnet menu using Mac Terminal, please follow these instructions:<\/p>\n\n\n\n<p>* These instructions require Telnet, which may not be available on newer versions of system software (including macOS Mojave and macOS High Sierra).<\/p>\n\n\n\n<p>1. First, open a Terminal window.<\/p>\n\n\n\n<ul><li>Press Command + Space on your keyboard to use Spotlight. Then type \u201cterminal\u201d and select Terminal from the list of programs.<\/li><\/ul>\n\n\n\n<p>2. At the prompt, enter the following command:<\/p>\n\n\n\n<ul><li><strong>telnet &lt;IP address of your Room Alert unit&gt; 9999<\/strong><ul><li><em> <\/em> <em>Example: telnet 192.168.2.123 9999<\/em> <\/li><\/ul><\/li><\/ul>\n\n\n\n<p>3.  If you are prompted for your Room Alert Monitor\u2019s password, enter it and then press the&nbsp;<strong>Enter<\/strong>&nbsp;key on your keyboard. Otherwise, simply press&nbsp;<strong>Enter<\/strong>. <\/p>\n\n\n\n<p>4. The Telnet menu will then appear. <\/p>\n\n\n<\/div><\/div> <div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Using PuTTY<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n\n\n\n<p>You may download PuTTY, a&nbsp;terminal emulator program, free from the Internet.<\/p>\n\n\n\n<p>You must have Telnet enabled on your Windows system in order to complete the steps below. Telnet is disabled by default in Windows versions Vista and above. Please see our FAQ <a href=\"http:\/\/avtech.com\/articles\/191\/enable-telnet-windows-versions-vista\/\" target=\"_blank\" rel=\"noreferrer noopener\">How To Enable Telnet In Windows (Versions Vista And Above)<\/a> for help.<\/p>\n\n\n\n<p>1. Open PuTTY.<\/p>\n\n\n\n<p>2. Select <strong>Session<\/strong> in the navigation bar to the left.<\/p>\n\n\n\n<p>3. In <em>Host Name<\/em>, enter the IP address of your Room Alert Monitor.<\/p>\n\n\n\n<ul><li>In the example shown below, the IP address of the Room Alert is 192.168.2.123.<\/li><\/ul>\n\n\n\n<p>4. In <em>Port<\/em>, enter 9999.<\/p>\n\n\n\n<p>5. In <em>Connection Type<\/em>, select <strong>Telnet<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/10\/PuTTY_Config.png\" alt=\"\" class=\"wp-image-16880\" width=\"339\" height=\"332\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/10\/PuTTY_Config.png 452w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/10\/PuTTY_Config-300x293.png 300w\" sizes=\"(max-width: 339px) 100vw, 339px\" \/><\/figure>\n\n\n\n<p>6. Then select <strong>Open<\/strong> at the bottom of the screen to begin the Telnet session.<\/p>\n\n\n\n<p>7.  If you are prompted for your Room Alert Monitor\u2019s password, enter it and then press the&nbsp;<strong>Enter<\/strong>&nbsp;key on your keyboard. Otherwise, simply press&nbsp;<strong>Enter<\/strong>.<\/p>\n\n\n\n<ul><li><em>You must press&nbsp;<strong>Enter<\/strong>&nbsp;within a few seconds or the session will disconnect.<\/em><\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" loading=\"lazy\" width=\"661\" height=\"175\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/10\/PuTTY_PressEnter.png\" alt=\"\" class=\"wp-image-16881\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/10\/PuTTY_PressEnter.png 661w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/10\/PuTTY_PressEnter-300x79.png 300w\" sizes=\"(max-width: 661px) 100vw, 661px\" \/><\/figure>\n\n\n\n<p>8. The Telnet menu will then appear.<\/p>\n\n\n<\/div><\/div><\/div>\n\n\n<div class=\"su-note\"  style=\"border-color:#bcc3cd;border-radius:5px;-moz-border-radius:5px;-webkit-border-radius:5px;\"><div class=\"su-note-inner su-u-clearfix su-u-trim\" style=\"background-color:#d6dde7;border-color:#ffffff;color:#305d8c;border-radius:5px;-moz-border-radius:5px;-webkit-border-radius:5px;\">\n\n\n\n<p>See the <strong><a href=\"#menu_options\">What&#8217;s in the Telnet menu<\/a><\/strong> tab for next steps.<\/p>\n\n\n<\/div><\/div>\n\n\n<\/div>\n<div class=\"su-tabs-pane su-u-clearfix su-u-trim\" data-title=\"What&#039;s in the Telnet menu\">\n\n\n\n<p>In the Room Alert Telnet menu, you will see device details, including the model, MAC address, and firmware version. <\/p>\n\n\n\n<p>You will also see up to 9 &#8220;Change Setup&#8221; options, as shown below. (<em>Menu options differ slightly between certain Room Alert models.<\/em>)<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" loading=\"lazy\" width=\"576\" height=\"432\" src=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/10\/CommandPrompt_TelnetMenu.png\" alt=\"\" class=\"wp-image-16889\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/10\/CommandPrompt_TelnetMenu.png 576w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2019\/10\/CommandPrompt_TelnetMenu-300x225.png 300w\" sizes=\"(max-width: 576px) 100vw, 576px\" \/><\/figure>\n\n\n\n<p>At the &#8220;Your Choice ?&#8221; prompt, you may enter the number that corresponds with the following options.<\/p>\n\n\n\n<ul><li><strong>Network Configuration<\/strong><ul><li>Set the static IP address, gateway IP address and subnet mask for your device. <\/li><li>Change your Telnet password. <\/li><li>Edit the device name. <\/li><li>Change the Ethernet Speed \/ Duplex and MTU Size.<\/li><\/ul><\/li><li><strong>SNMP Configuration<\/strong><ul><li>Set your SNMP community name.<\/li><li>Enter IP addresses for SNMP traps.<\/li><li>Send SNMP values in 2-digit format instead of 4-digit.<\/li><\/ul><\/li><li><strong>Email Configuration<\/strong><ul><li>Enable SMTP Email.<\/li><li>Configure your mail server IP address, Email Recipients list, &#8216;From&#8217; (Return) Address, SMTP Port and SMTP Timeout. <\/li><li>Disable the Email footer.<\/li><li>Disable the DST adjust for the timestamps in Email headers.<\/li><\/ul><\/li><li><strong>Reboot Unit<\/strong><ul><li>Manually trigger your device to reboot.<\/li><\/ul><\/li><li><strong>WiSH Sensor Configuration (not pictured)<\/strong><ul><li>Legacy feature to reset WiSH \/ WiSPR sensors  on the Room Alert 32W and Room Alert 26W.<\/li><\/ul><\/li><li><strong>Advanced<\/strong><ul><li>Reset your Room Alert password.<\/li><li>Enabled tracing and edit the trace port.<\/li><li>Disable the device&#8217;s local web interface.<\/li><li>Disable SNMP queries.<\/li><li>Disable TFTP firmware updates.<\/li><li>Disable the Telnet menu.<\/li><li>Disable the discovery port 30718.<\/li><li>Disable the Light Tower \/ Relay web toggle.<\/li><li>Edit the number of scans before sensor disconnect. <\/li><\/ul><\/li><li><strong>Factory Defaults<\/strong><ul><li>Delete all saved settings from the device, including static IP address settings.<\/li><\/ul><\/li><li><strong>Exit Without Save<\/strong><ul><li>Exit the Telnet menu without saving any changes you may have made.<\/li><\/ul><\/li><li><strong>Save and Exit<\/strong><ul><li>Save any changes you&#8217;ve made within the Telnet menu and then exit the menu.<\/li><\/ul><\/li><\/ul>\n\n\n<\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Your Room Alert Monitor has a Telnet menu* that can be used to: apply basic settings if the Room Alert Monitor&#8217;s local web interface is not accessible apply special settings that aren&#8217;t available in the device&#8217;s local web interface access advanced troubleshooting tools * The Telnet menu is not available on Room Alert S models [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0},"categories":[2],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v15.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/avtech.com\/articles\/16784\/how-to-access-the-room-alert-telnet-menu\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How To Access The Room Alert &#039;E&#039; 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