{"id":14315,"date":"2019-02-27T10:53:33","date_gmt":"2019-02-27T15:53:33","guid":{"rendered":"https:\/\/avtech.com\/articles\/?p=14315"},"modified":"2025-01-06T11:04:58","modified_gmt":"2025-01-06T16:04:58","slug":"list-of-ports-required-by-room-alert-products-2","status":"publish","type":"post","link":"https:\/\/avtech.com\/articles\/14315\/list-of-ports-required-by-room-alert-products-2\/","title":{"rendered":"List Of Ports Required By Room Alert Products"},"content":{"rendered":"\n

You should have certain ports on your network open for Room Alert and Room Alert products to communicate and perform tasks.<\/p>\n\n\n\n

Select the tabs below to view information about each port used by the Room Alert Monitor, Room Alert Manager software, RoomAlert.com, Room Alert Link, the Device Discovery utility, Device ManageR (Legacy) and 3rd-party SNMP programs.<\/p>\n\n\n

Room Alert Monitor<\/span>Room Alert Manager software<\/span>Room Alert Discovery utility<\/span>RoomAlert.com<\/span>Room Alert Link<\/span>Device Discovery utility<\/span>Device ManageR software<\/span>3rd-party SNMP program<\/span><\/div>
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<\/span>Outbound TCP port 25 or 587 (SMTP)<\/div>
\n\n\n\n

In order to send alerts based on thresholds, your Room Alert Monitor must have access to connect to your mail server.<\/p>\n\n\n\n

Open outbound TCP port 25 or 587* (or the port that your mail server uses)<\/strong> on anything on your network that stands between the Room Alert Monitor and your mail server.<\/p>\n\n\n\n

*Only Room Alert ‘S’ models allow TLS connections over port 587 (by default).<\/em><\/p>\n\n\n<\/div><\/div>\n\n\n

<\/span>Outbound UDP port 53 (DNS)<\/div>
\n\n\n\n

Room Alert needs to resolve domains (domain.example.com) to IP addresses (192.168.2.100). To do so, it must communicate with your DNS (domain name server).<\/p>\n\n\n\n

Open outbound UDP port 53<\/strong> on anything on your network that stands between the Room Alert Monitor and your DNS.<\/p>\n\n\n\n

Room Alert needs to resolve the following domains:<\/p>\n\n\n\n

    \n
  • push.roomalert.com\n
      \n
    • To push device and sensor data to your RoomAlert.com account<\/li>\n<\/ul>\n<\/li>\n\n\n\n
    • your mail server’s domain (if you entered it in the mail.example.com<\/em> format)\n
        \n
      • To send email notifications directly from the unit<\/li>\n<\/ul>\n<\/li>\n\n\n\n
      • time.nist.gov\n
          \n
        • To get the time from the default time server<\/li>\n<\/ul>\n<\/li>\n\n\n\n
        • your custom time server domain\n
            \n
          • To get an IP result from the Resolve Host Name<\/strong> button on the Settings<\/em>–>Advanced<\/em>–>Date & Time Configuration<\/em> page<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n<\/div><\/div>\n\n\n
            <\/span>Outbound TCP port 80 or 443 (Web Access)<\/div>
            \n\n\n\n

            You can open the Room Alert web interface from a computer that’s on the same network as the device by typing its IP address directly into your web browser’s address bar.<\/p>\n\n\n\n

            Open outbound TCP port 80 or 443* (by default)<\/strong> on anything on your network that stands between the Room Alert Monitor and your computer.<\/p>\n\n\n\n

            *Only Room Alert ‘S’ models allow HTTPS connections over port 443 (by default).<\/em><\/p>\n\n\n<\/div><\/div>\n\n\n

            <\/span>Outbound UDP port 123 (NTP)<\/div>
            \n\n\n\n

            To get the correct time to display in the Room Alert Status <\/em>page and in alert messages, the Room Alert Monitor must contact an NTP server.<\/p>\n\n\n\n

            Open outbound UDP port 123<\/strong> on anything on your network that stands between the Room Alert Monitor and NTP server.<\/p>\n\n\n<\/div><\/div>\n\n\n

            <\/span>Inbound UDP port 162 (RA4E Only: SNMP Trap Receiving)<\/div>
            \n\n\n\n

            The Room Alert 4E can receive SNMP traps from other network devices (such as printers, fax machines, etc.)<\/p>\n\n\n\n

            Open inbound UDP port 162<\/strong> on anything on your network that stands between the Room Alert 4E and the SNMP-enabled device.<\/p>\n\n\n<\/div><\/div>\n\n\n<\/div>\n\n\n<\/div>\n

            \n\n\n
            \n\n\n
            <\/span>Outbound TCP port 25 or 587 (SMTP)<\/div>
            \n\n\n\n

            In order to send alert notifications, Room Alert Manager must have access to connect to your mail server.<\/p>\n\n\n\n

            Open outbound TCP port 25 or 587 (or the port that your mail server uses)<\/strong> on anything on your network that stands between Room Alert Manager and your mail server.<\/p>\n\n\n<\/div><\/div>\n\n\n

            <\/span>Outbound UDP port 53 (DNS)<\/div>
            \n\n\n\n

            In order for Room Alert Manager to send email notifications, you must first enter your mail server settings in the Email Settings <\/em>page.<\/p>\n\n\n\n

            If you enter your mail server in the domain format (mail.example.com), Room Alert Manager will need to resolve it to an IP addresses (192.168.2.100). To do so, it must communicate with your DNS (domain name server).<\/p>\n\n\n\n

            Open outbound UDP port 53<\/strong> on anything on your network that stands between Room Alert Manager and your DNS.<\/p>\n\n\n<\/div><\/div>\n\n\n

            <\/span>Outbound UDP port 6234 (Firmware Updates)<\/div>
            \n\n\n\n

            Room Alert Manager can perform firmware updates on Room Alert Monitors.<\/p>\n\n\n\n

            Open outbound UDP port 6234<\/strong> on anything on your network that stands between Room Alert Manager and the Room Alert Monitor.<\/p>\n\n\n<\/div><\/div>\n\n\n

            <\/span>Outbound TCP port 80 or 443 (Data Requests)<\/div>
            \n\n\n\n

            If Room Alert Manager discovered your Room Alert Monitor automatically (by UDP broadcast) or manually (by TCP scan), it will regularly send requests for sensor data to the Room Alert. This is how Room Alert Manager monitors the device’s current sensor readings and tracks alerts.<\/p>\n\n\n\n

            Open outbound TCP port 80 or 443 (by default)<\/strong> on anything on your network that stands between Room Alert Manager and the Room Alert Monitor.<\/p>\n\n\n\n

            *<\/em>This port corresponds to the Room Alert Monitor’s Web Access<\/em> port.<\/p>\n\n\n<\/div><\/div>\n\n\n

            <\/span>Inbound TCP port 9393 (Web Access)<\/div>
            \n\n\n\n

            You can access Room Alert Manager’s web interface from any computer on the same network as Room Alert Manager’s host system. To do so, Room Alert Manager’s web access port (9393 by default) must be unblocked.<\/p>\n\n\n\n

            Open inbound TCP port 9393 (by default)<\/strong> on anything on your network that stands between Room Alert Manager’s host system and your computer.<\/p>\n\n\n<\/div><\/div>\n\n\n

            <\/span>Inbound & Outbound UDP ports 30718, 30719 & 30720 (Discovery)<\/div>
            \n\n\n\n

            Room Alert Manager can discover your Room Alert Monitors automatically (by a UDP broadcast) or manually (by a UDP scan).<\/p>\n\n\n\n

            To automatically discover your devices, open inbound & outbound UDP port 30718<\/strong> on anything on your network that stands between Room Alert Manager and the Room Alerts. <\/p>\n\n\n\n

            To manually discover your devices, open inbound & outbound UDP ports 30719<\/strong><\/strong> & 30720 <\/strong>on anything on your network that stands between Room Alert Manager and the Room Alerts. <\/p>\n\n\n<\/div><\/div>\n\n\n<\/div>\n\n\n<\/div>\n

            \n\n\n
            \n\n\n
            <\/span>Outbound UDP port 6234 (Firmware Updates)<\/div>
            \n\n\n\n

            Room Alert Discovery can perform firmware updates on Room Alert Monitors.<\/p>\n\n\n\n

            Open outbound UDP port 6234<\/strong> on anything on your network that stands between Room Alert Discovery and the Room Alert Monitor.<\/p>\n\n\n<\/div><\/div>\n\n\n

            <\/span>Inbound & Outbound UDP ports 30718 & 30719 (Discovery)<\/div>
            \n\n\n\n

            Room Alert Discovery can discover your Room Alert Monitors automatically (by a UDP broadcast) or manually (by a UDP scan).<\/p>\n\n\n\n

            To automatically discover your devices, open inbound & outbound UDP port 30718<\/strong> on anything on your network that stands between Room Alert Discovery and the Room Alerts. <\/p>\n\n\n\n

            To manually discover your devices, open inbound & outbound UDP port 30719<\/strong><\/strong> on anything on your network that stands between Room Alert Discovery and the Room Alerts. <\/p>\n\n\n<\/div><\/div>\n\n\n<\/div>\n\n\n<\/div>\n

            \n\n\n
            \n\n\n
            <\/span>Outbound TCP port 80 or 443 (Data Pushes)<\/div>
            \n\n\n\n

            Your RoomAlert.com account receives pushes of device and sensor data from your Room Alert Monitor. <\/p>\n\n\n\n

            If the pushes cannot reach RoomAlert.com, your device will appear as offline in the account. <\/p>\n\n\n\n

            Open outbound TCP port 80 or 443<\/strong>* on anything on your network that stands between the Room Alert Monitor and the Internet.<\/p>\n\n\n\n

            *Only Room Alert ‘S’ models push data to Room Alert Account over port 443 (by default).<\/em><\/p>\n\n\n<\/div><\/div>\n\n\n<\/div>\n\n\n<\/div>\n

            \n\n\n
            <\/span>Outbound UDP port 69 (TFTP)<\/div>
            \n\n\n\n

            Link can perform firmware updates on Room Alert Monitors. Updates to Room Alert ‘E’ models occur over UDP port 69.<\/p>\n\n\n\n

            Open outbound UDP port 69<\/strong> on anything on your network that stands between Link and the Room Alert Monitor.<\/p>\n\n\n<\/div><\/div>\n\n\n

            <\/span>Outbound UDP port 6234 ('S' model firmware updates)<\/div>
            \n\n\n\n

            Link can perform firmware updates on Room Alert Monitors. Updates to Room Alert ‘S’ models occur over UDP port 6234. <\/p>\n\n\n\n

            Open outbound UDP port 6234 <\/strong>on anything on your network that stands between Link and the Room Alert Monitor.<\/p>\n\n\n<\/div><\/div>\n\n\n

            <\/span>Outbound HTTPS Port 443 (Connection to RoomAlert.com)<\/div>
            \n\n\n\n

            Link sends device and sensor data to your RoomAlert.com account.<\/p>\n\n\n\n

            Open outbound HTTPS port 443<\/strong> on anything on your network that stands between Links\u2019s host system and the Internet.<\/p>\n\n\n<\/div><\/div>\n\n\n

            <\/span>Inbound TCP Port 8989 (Web Access)<\/div>
            \n\n\n\n

            You can access Link\u2019s web interface from any computer on the same network as Link\u2019s host system. To do so, Link\u2019s web access port (8989 by default) must be unblocked. <\/p>\n\n\n\n

            Open inbound TCP port 8989<\/strong> (by default) on anything on your network that stands between Links\u2019s host system and your computer. <\/p>\n\n\n<\/div><\/div>\n\n\n

            <\/span>Inbound UDP port 30718 (Discovery)<\/div>
            \n\n\n\n

            Link can discover your Room Alert Monitors automatically (by a UDP broadcast) or manually (by a UDP unicast).<\/p>\n\n\n\n

            To discover your devices, open inbound UDP port 30718<\/strong> on anything on your network that stands between Link and Room Alerts. <\/p>\n\n\n<\/div><\/div><\/div><\/div>\n

            \n\n\n
            \n\n\n
            <\/span>Outbound UDP port 69 (TFTP)<\/div>
            \n\n\n\n

            AVTECH’s Device Discovery utility can perform firmware updates on Room Alert Monitors.<\/p>\n\n\n\n

            Open outbound UDP port 69<\/strong> on anything on your network that stands between the Device Discovery utility and Room Alert Monitor.<\/p>\n\n\n<\/div><\/div>\n\n\n

            <\/span>Inbound UDP port 30718 (Discovery)<\/div>
            \n\n\n\n

            AVTECH’s Device Discovery utility can discover your Room Alert Monitors automatically (by a UDP broadcast) or manually (by a UDP scan).<\/p>\n\n\n\n

            To discover your devices, open inbound UDP port 30718<\/strong> on anything on your network that stands between the utility and Room Alerts. <\/p>\n\n\n<\/div><\/div>\n\n\n<\/div>\n\n\n<\/div>\n

            \n\n\n
            \n\n\n
            <\/span>Outbound TCP port 25 (SMTP)<\/div>
            \n\n\n\n

            In order to send alert notifications, Device ManageR must have access to connect to your mail server.<\/p>\n\n\n\n

            Open outbound TCP port 25 (or the port that your mail server uses)<\/strong> on anything on your network that stands between Device ManageR and your mail server.<\/p>\n\n\n<\/div><\/div>\n\n\n

            <\/span>Outbound UDP port 53 (DNS)<\/div>
            \n\n\n\n

            In order for Device ManageR to send email notifications, you must first enter your mail server settings in the SMTP Email <\/em>page.<\/p>\n\n\n\n

            If you enter your mail server in the domain format (mail.example.com), Device ManageR will need to resolve it to an IP addresses (192.168.2.100). To do so, it must communicate with your DNS (domain name server).<\/p>\n\n\n\n

            Open outbound UDP port 53<\/strong> on anything on your network that stands between Device ManageR and your DNS.<\/p>\n\n\n<\/div><\/div>\n\n\n

            <\/span>Outbound UDP port 69 (TFTP)<\/div>
            \n\n\n\n

            Device ManageR can perform firmware updates on Room Alert Monitors.<\/p>\n\n\n\n

            Open outbound UDP port 69<\/strong> on anything on your network that stands between Device ManageR and the Room Alert Monitor.<\/p>\n\n\n<\/div><\/div>\n\n\n

            <\/span>Outbound TCP port 80 (Data Requests)<\/div>
            \n\n\n\n

            If Device ManageR discovered your Room Alert Monitor automatically (by UDP broadcast) or manually (by TCP scan), it will regularly send requests for sensor data to the Room Alert. This is how Device ManageR monitors the device’s current sensor readings and tracks alerts.<\/p>\n\n\n\n

            Open outbound TCP port 80 (by default)<\/strong> on anything on your network that stands between Device ManageR and the Room Alert Monitor.<\/p>\n\n\n<\/div><\/div>\n\n\n

            <\/span>Inbound TCP port 8080 (Web Access)<\/div>
            \n\n\n\n

            You can access Device ManageR’s web interface from any computer on the same network as Device ManageR’s host system. To do so, Device ManageR’s web access port (8080 by default) must be unblocked.<\/p>\n\n\n\n

            Open inbound TCP port 8080 (by default)<\/strong> on anything on your network that stands between Device ManageR’s host system and your computer.<\/p>\n\n\n<\/div><\/div>\n\n\n

            <\/span>Inbound TCP port 8080 (Data Pushes)<\/div>
            \n\n\n\n

            Typically, you do not need to enable Push to Device ManageR<\/em> in your Room Alert Monitor. Room Alert pushes to Device ManageR should only be used if Device ManageR’s auto-discovery and UDP communications are disabled, and advanced discovery is not used.<\/p>\n\n\n\n

            If you do need to use Push to Device ManageR<\/em>, open inbound TCP port 8080 (by default)<\/strong> on anything on your network that stands between Device ManageR and the Room Alert Monitor.<\/p>\n\n\n<\/div><\/div>\n\n\n

            <\/span>Inbound TCP port 8085 (Axis Camera)<\/div>
            \n\n\n\n

            You can create alerts in Device ManageR to monitor your Axis camera. In order for the software to know when motion is detected, your Axis camera must send a notification to Device ManageR.<\/p>\n\n\n\n

            Open inbound TCP port 8085 (by default)<\/strong> on anything on your network that stands between Device ManageR and your Axis camera.<\/p>\n\n\n<\/div><\/div>\n\n\n

            <\/span>Inbound UDP \/ TCP port 30718 (Discovery)<\/div>
            \n\n\n\n

            Device ManageR can discover your Room Alert Monitors automatically (by a UDP broadcast) or manually (by a TCP scan).<\/p>\n\n\n\n

            To automatically discover your devices, open inbound UDP port 30718<\/strong> on anything on your network that stands between Device ManageR and the Room Alerts. <\/p>\n\n\n\n

            To manually discover your devices, open inbound TCP port 30718<\/strong> on anything on your network that stands between Device ManageR and the Room Alerts. <\/p>\n\n\n<\/div><\/div>\n\n\n<\/div>\n\n\n<\/div>\n

            \n\n\n
            \n\n\n
            <\/span>Outbound UDP port 161\ufeff (SNMP GET Requests)<\/div>
            \n\n\n\n

            You can use an SNMP program to send GET requests to your Room Alert Monitor for device and sensor data.<\/p>\n\n\n\n

            Open outbound UDP port 161<\/strong> on anything on your network that stands between the Room Alert and your SNMP program’s host system.<\/p>\n\n\n<\/div><\/div>\n\n\n

            <\/span>Inbound UDP port 162 (SNMP Traps)<\/div>
            \n\n\n\n

            You can configure your Room Alert Monitor to send traps to your SNMP program in response to an alert condition.<\/p>\n\n\n\n

            Open inbound UDP port 162<\/strong> on anything on your network that stands between the Room Alert and your SNMP program’s host system.<\/p>\n\n\n<\/div><\/div>\n\n\n<\/div>\n\n\n<\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

            You should have certain ports on your network open for Room Alert and Room Alert products to communicate and perform tasks. Select the tabs below to view information about each port used by the Room Alert Monitor, Room Alert Manager software, RoomAlert.com, Room Alert Link, the Device Discovery utility, Device ManageR (Legacy) and 3rd-party SNMP […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0},"categories":[2,173,5,287,298,4,3],"tags":[],"yoast_head":"\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\t\n\t\n\t\n