Every business knows that keeping things running smoothly is key. Unexpected problems like temperature or humidity spikes are real threats that can lead to irreversible damage, especially for vital equipment. For almost 40 years, we’ve helped businesses, facilities and organizations proactively monitor their environment with Room Alert. We are excited to launch Room Alert MAX, our latest innovation in advanced environment monitoring technology. With flexible connectivity options, wireless sensors and a simple setup, Room Alert MAX ensures all areas in your facility run smoothly without surprises.

Room Alert MAX: A New Way to Watch Your Environment

Room Alert MAX is an extension of our Room Alert ecosystem that introduces a suite of advanced features and capabilities, which provide unparalleled protection for your most valuable assets.

1. MAX Base Station: The Central Hub

At the heart of the Room Alert MAX platform lies the MAX Base Station. This MAX Base Station serves as the command center, receiving and processing data from all your MAX sensors and adapters. It is designed for ease of deployment and management and offers versatile mounting options, Power over Ethernet (PoE) and Wi-Fi support and a user-friendly interface. This means you can quickly and effortlessly integrate it into your existing infrastructure, regardless of your setup. Plus, you can access it remotely via any internet-accessible device and your Room Alert Account. Here you can set up alerts, so you always know what’s going on in your facilities.

2. MAX Temperature & Humidity Sensor: Wireless Freedom and Flexibility

One of the many standout features of the Room Alert MAX is its wireless capabilities. The MAX Temperature & Humidity Sensor embodies this freedom and flexibility. This compact and reliable sensor monitors four critical environmental threats: temperature, humidity, heat index and dew point. 

For some deployments, traditional wired sensors can be cumbersome to install and relocate. The MAX Temperature & Humidity Sensor eliminates these limitations. Its long battery life, exceeding two years, ensures continuous monitoring without frequent replacements. Versatile mounting options allow you to place it precisely where you need it most. 

Of course, accuracy is paramount when it comes to environment monitoring. The MAX Temperature & Humidity Sensor boasts an impressive accuracy of ±0.2°C, with a measurement range from −40°C to 125°C. This level of precision ensures that you receive reliable data, allowing you to take timely action to prevent potential issues.

3. MAX Wired Sensor Adapter (WSA): Bridging the Gap to Wireless

If you already have wired Room Alert sensors, you can still benefit from Room Alert MAX. The MAX Wired Sensor Adapter lets you connect your wired Room Alert PRO sensors to your Room Alert MAX system. 

This adapter is compact and easy to locate where it’s needed most, but despite its small size, it provides powerful functionality. The MAX Wired Sensor Adapter includes its own temperature sensor and has a wireless range of approximately 10,000 sq/ft around the Base Station, providing extensive coverage. 

The MAX Wired Sensor Adapter works with all Room Alert PRO sensors, so you can easily use both your existing wired sensors and the new wireless sensors together.

The Benefits of Room Alert MAX 

Room Alert MAX offers a multitude of benefits that make it an indispensable tool for businesses of all sizes and kinds.

• Enhanced Reliability: The advanced capabilities of Room Alert MAX ensure continuous and accurate monitoring, minimizing the risk of costly unplanned outages.
• Scalability: Room Alert MAX is designed to be easily scalable, allowing users to expand monitoring capabilities as businesses and facilities grow.
• Easy to Use & Deploy: The user-friendly interface and versatile mounting options make installation and management simple.
• Address Problems Quickly: As users have come to expect from us, Room Alert MAX will continue to provide real-time alerts and comprehensive data insight. This enables businesses to identify and address potential issues before they escalate.
• Cost Savings: By preventing disruptions and data loss, Room Alert MAX saves you money.
• Improved Business Continuity: By safeguarding critical infrastructure, Room Alert MAX helps ensure business continuity.
• Works How You Need: The ability to integrate wired and wireless sensors allows for a flexible, customized solution.

Contact Us For More Information!

To learn more about how you can get started with Room Alert MAX, please email us today at Sales@RoomAlert.com! 

The post A New Era of Environment Monitoring with Room Alert MAX appeared first on AVTECH.

As of July 31, 2024, Room Alert Account service (account.roomalert.com) will no longer transmit these notifications. Instead, any Email-to-SMS notifications will result in a warning message being emailed to all administrators on the account. 

This change does not affect Email-to-SMS notifications set up in Room Alert Manager or Room Alert Monitors. These will continue to function as they have in the past, with the same existing limitations imposed by carriers. Please note that these carrier limitations may mean these alert notifications are not received by users. We strongly recommend updating these alerts as soon as possible. 

What are Email-to-SMS Notifications?

In the past, some mobile carriers have offered a service that allowed text messages to be sent to mobile phones by sending an email to an address specific to each carrier and number (for example, 5551237654@vtext.com). These services have been very limited in capability and many carriers have now discontinued them.

Upgrade your Notifications 

There are 2 easy ways to upgrade your Email-to-SMS notifications in Room Alert Account for more timely and reliable alerting. 

1) Room Alert Mobile App 

All you need to do is install the Room Alert Mobile App for iOS or Android. Once you’ve signed into your account through the app, you will automatically receive mobile push notifications for all alerts on your account. Learn more about how to manage these notifications and all the other features of our mobile app in our knowledge base. 

2) Native SMS Notifications 

Room Alert Account supports native SMS/text messaging. To begin using this feature, start by adding a mobile number to your user profile. Then, add an SMS action to the alerts you wish to monitor. Finally, add funds to the SMS balance on your account. Each message costs as little as 1¢, based on your country.  

If you have any questions or need assistance with this transition, please contact us at support@roomalert.com. 

The post Important Change to Email-to-SMS Notifications appeared first on AVTECH.

Before you begin:

First, discover your Axis camera. This FAQ shows you how: How To Discover Axis Cameras In Room Alert Manager.

Please follow these instructions to set up a GIF Action:

1. Begin configuring an alert in Room Alert Manager to trigger when motion is detected. This FAQ shows you the basic process: How To Create Alerts In Room Alert Manager.
   • Stop when you reach “Step 3: Add actions to your alert.”
2. In the Then… section of your new alert, select Motion GIF to add a Motion GIF action.
   
3. In the Motion GIF Action form, select the camera that you used for the alert threshold.
   • The camera used for the action must be the same camera used for the threshold.
     
4. (Optional) You may associate the action with a Quiet Time schedule.
5. In the Send GIFs to… field, select the notification group(s) that you’d like to send the images to.

6. Motion GIFs are only sent when an alert is triggered. GIFs are not captured or sent when an alert clears.
   • For this reason, you may wish to add an additional notification action to your alert, so that you get notified when the alert clears.
7. When you’re done configuring your alert, select Save Changes.
   

The post How To Configure A Motion GIF Action In Room Alert Manager appeared first on AVTECH.

AVTECH and our award-winning Room Alert products have been featured in a number of broadcast segments and interviews over the years. Click below to watch and learn more about our company’s history and products.

Articles About AVTECH and Room Alert

“Room Alert: Protecting Facilities with Proactive Environment Monitoring” CEO Views

“Redefining Determined Leadership With Forethought And Loyalty” InspireZones Magazine

“Smart Offices Retain Smart Employees” Connected World

“AVTECH Software – Simplified Environment Monitoring” Digitech Insight Magazine

“Michael Sigourney: Ensuring AVTECH Software Stays Here for the Long Term” CIO Views Magazine

“AVTECH’s Room Alert Wins International Award” Warren Times-Gazette (reprinted with permission from East Bay Media Group)

“Michael Sigourney – Redefining Persistent Leadership With Prudency And Loyalty” Business APAC Magazine

“Open Communication and Innovation” Corporate Vision Magazine

“Room Alert Sales Outside U.S. Keep AVTECH On Its Toes” Providence Business News

“Environmental Monitoring: The Key to Business Continuity” Internet Telephony

“AVTECH – Keeping Temperature and Environment Under Control” Insights Success Magazine

“AVTECH’s Modern Take On Facility Protection Is Transforming How We Approach Data Loss” Global Smart Leaders Magazine

“Being A ‘PRO’ At Keeping Technology Secure” Providence Business News

“Offering the New Gen Environmental Monitoring” Mirror Review

“AVTECH – Experts In Environmental Factors Monitoring” IT Infraworld Magazine

“Built On Innovation” Corporate Vision Magazine

“City Of Santa Clarita Implements ‘Pilot Program’ To Reduce Traffic Congestion” KHTS Radio

“Safeguarding Critical Environments” Providence Business News

“How Startups Can Benefit From Environment Monitoring” Disaster Recovery Journal

“New California Law May Force Businesses Across US to Reveal Data Practices” Los Angeles Daily News

“AVTECH Opens Distribution Center In Ireland” Providence Business News

“Finding New International Distribution” International Business News

The post AVTECH and Room Alert In The News appeared first on AVTECH.

User’s Guide and Reference Manuals

Installation Notes

Please refer to the PDFs below for assistance in setting up your AVTECH sensors and accessories.

The post Product Manuals & Installation Notes appeared first on AVTECH.

The videos and steps below will assist you in installing and setting up your Room Alert monitors and sensors, and also walk you through setting up your Room Alert Account profile.

First, create your Room Alert user profile.

Then, install your Room Alert hardware.

Next, set up sensor thresholds, notifications, data graphs and so much more.

Finally, enjoy peace of mind; Room Alert has this covered.

Need assistance, or have additional setup questions not covered here?

Feel free to reach out to us any time! Our dedicated Support Team will be happy to make sure you have everything you need to protect your people, property, and productivity with Room Alert.

Call: 888.220.6700 / 401.628.1600

Email: Support@RoomAlert.com

Chat: Support Live Chat

Enjoying Room Alert? Tell friends and colleagues to earn rewards!

Share the power of Peace of Mind! With our Referral Program, you can tell friends & colleagues about Room Alert to earn rewards while saving them 5% on their first Room Alert order. To get your referral code, simply click the Referrals tab under your Account Settings while logged into your Room Alert Account. When your code is used by new Room Alert users on their first purchase, you earn rewards while your friends and colleagues get to experience unparalleled facility protection against environmental threats.

The post Get Started with Room Alert appeared first on AVTECH.

Thank you for visiting our booth at ConnexFM 2023. Below are a list of helpful resources that will help you learn more about Room Alert environment monitoring, and how it helps protect organizations against costly outages and downtime. Room Alert helps to protect your people, property, and productivity to provide Peace of Mind.

If you would like more information about Room Alert, please contact us today.

Room Alert Industry Examples

Facilities Management

Heating & Cooling

IT / Technology / Data Center

Telecom

Warehouse

Food & Beverage / Cold Storage

Medical / Laboratory

Room Alert Technology & Features

Room Alert Catalog

Room Alert PRO Secure Environment Monitors

Room Alert Account Dashboard

The post ConnexFM 2023 Attendees appeared first on AVTECH.

Room Alert Security Features

Our Room Alert monitors offer a wide range of security features that help keep our customers data and networks protected. With so many industries and organizations adopting a “Shields Up” stance, we want our Room Alert monitors to be some of the most secure appliances on our customers network. Everyone from government and military, to healthcare, to banking and finance, to education and more are understandably concerned with ensuring their network and data security.

All Room Alert PRO & MAX monitors offer the following security and data privacy features:

• 2048-bit encryption 
• SNMP version 3 
• HTTPS/SSL web interface 
• SSL/TLS email notifications 
• SSL push for data to reach the Room Alert Account online portal
• Secure and advanced alerting via email, SMS, SNMP, JSON, HTTP Post, webpage update and more.

These features are crucial for organizations that wish to follow security best practices such as DFARS, NIST SP 800-171 and ISO/IEC 27000.

For more information on those security features, please see the following resources:

Introducing Our Highest Level Security, The Room Alert PRO Line

Room Alert Meets Compliance and Security Requirements For Banks & Financial Institutions

Shields Up – Cybersecurity & Cyberattacks

Advanced Security, Data Encryption and More With the Room Alert 32S

Room Alert Wins “Network Security Excellence Award” from INTERNET TELEPHONY

3 Reasons Why You Need To Know Room Alert PRO

Additionally, all Room Alert monitors use purpose built firmware that was developed and supported by our Engineering team at AVTECH, ensuring tighter control over security and reducing the risk of external exploitation. Room Alert runs very specific firmware that is designed to only provide the functions the devices need to monitor and report on environment factors. For more information, please see:

Reaper, Botnets, and AVTECH Security

Room Alert and IoT Device Security

Room Alert products are manufactured in certified facilities in Rhode Island, Pennsylvania, and Nevada which qualifies our products for government and military purchasing programs such as GSA and SEWP, as Room Alert is a fully TAA-compliant solution. For more info, please see:

Protect Your Business With Room Alert By Using SBA & GSA Resources

Room Alert Protects Assets In Government and Military Facilities

Domestic Supply Chain, Made In the USA & TAA Compliant – Room Alert Has You Covered!

Room Alert: Made in the USA and TAA Compliant

Room Alert Account, Room Alert Mobile App, and Room Alert Manager Security

We have a number of security features and options built into our popular online Room Alert Account dashboard and Room Alert app, as well as our locally downloadable Room Alert Manager software. These features include:

• Multi-Factor Authentication
• SAML Single Sign-On to help protect account access
• Authenticated firmware updates
• Defined user roles to protect company/user internal data
• SSL push to Room Alert Account

For more information, please see:

Room Alert Account Gets A Security Boost With MFA & SAML

Assigning User Roles And SAML & Single-Sign-On – Enterprise Tier Room Alert Account

Shields Up – Cybersecurity & Cyberattacks

AVTECH’s Corporate Security Policies

With customers in over 185 countries, we take security measures & precautions very seriously here at AVTECH to protect our corporate data and network, as well as the data of our customers.

AVTECH targets NIST 800-171 compliance for cybersecurity. This is important for all of our customers as it will ensure them that we are safeguarding the confidentiality of controlled unclassified information, which is of particular interest to those customers in government, military, and banking & finance. For more information on customer data privacy, click here to read our Privacy Notice.

When GDPR standards were introduced in the European Union, we undertook extensive research into the requirements and updated all our internal policies to ensure that we are in GDPR compliance. You can learn more about that research and policies here –  Taking Your Privacy Seriously – GDPR, Cybersecurity, and More.

Security and data privacy starts with your employees, no matter what type or size organization you are. Every AVTECH employee is required to undergo ongoing security training throughout the year so our team is cognizant of current potential threats, how to recognize them, and how to ensure our data and network remains secure.

We also work with an external security & data privacy management vendor to audit our network, processes and policies in an ongoing manner to ensure we meet accepted standards and certifications. It is our goal to maintain as secure a network as possible to protect our staff and our customer data from external threats.

Security is never a “set and forget” process for AVTECH with our internal policies as well as our Room Alert hardware and software, including our online Room Alert Account dashboard as well as our local Room Alert Manager software. You can rest assured that we continue to make security a priority and pledge to our customers that we will always do our best to protect them in every way we can.

Room Alert & AVTECH – Protecting People, Property, And Productivity To Provide Peace Of Mind

The post Room Alert, AVTECH, and Security appeared first on AVTECH.

There’s never been a better time to upgrade to Lifetime Room Alert Account! From November 1st until December 31st, 2022, Room Alert Account customers can save big and lock in their environment monitoring for life. This locks in today’s pricing forever and avoids the need for any future renewal service. For those who are currently on the non-Lifetime Professional tier, you will receive a great 10% discount if you upgrade to Lifetime Professional. Additionally, for Room Alert users who upgrade to Lifetime Enterprise tier or higher, you will receive a 15% discount!

Room Alert Account is an online dashboard where users can easily manage all of their Room Alert monitors from any internet-accessible device.

In Room Alert Account, customers can easily manage and monitor temperature and environment conditions, create custom reports for temperature logging or environment sensor logging history, receive alert notifications when environment conditions reach extremes, view a map showing environment conditions in remote facilities and much more.

Professional Tier Room Alert Account

On our popular, Professional tier Room Alert Account customers can  

• Register an unlimited number of users
• Register up to 25 devices
• Retain data history of up to 180 days
• Create up to 10 sensors in our patented Monitor360 technology
• Customize up to 25 advanced alerts with multiple actions/ receipts, scheduled quiet/ delay times, escalation of actions and fully customizable alert messages
• Utilize Room Alert Manager for on-premise local monitoring  

Professional tier Room Alert Account is absolutely critical for any and all professional facilities, businesses and organization that does not want to fall victim to the 30% of costly downtime and damage caused by environmental threats.

Enterprise Tier Room Alert Account

Enterprise tier Room Alert Account offers everything available on Professional with increased capabilities along with Enterprise-exclusive features such as 

• Unlimited registered users
• Up to 50 registered devices
• Up to 25 links in Room Alert Link 
• Data retention for up to 365 days
• Up to 25 sensors in our patented Monitor360 technology
• Up to 75 custom-configured alerts
• Up to 25 custom reports/graphs

Enterprise-Exclusives – User Roles And SAML & Single-Sign-On

Our Enterprise-exclusive features, available on all Enterprise tiers or higher, include assigning user roles and SAML & Single-Sign-On (SSO) functionality. Assigning user roles is a great management tool for controlling exactly what the registered users in your Room Alert Account have access to. There are five types of user roles that you can assign to every registered user on your Room Alert Account: Administrator, Provisioner, Operator, Viewer and a Billing role. Each user role has varying levels of access to view and edit information. Assigning user roles helps you streamline who has access to what and increases your overall security. 

SAML Single Sign-On adds convenience for users, is highly secure and helps users maintain industry compliance for security and cybersecurity. With SAML enabled, your employees won’t need to memorize a long list of passwords for their different accounts and therefore are more likely to create complex and hard-to-guess passphrases. Employees are less likely to reuse passwords or write them down, which reduces the risk of theft. SAML & SSO dramatically decreases the potential risk of your employees exposing their personally identifiable information (PII) such as passwords to various web apps. For administrators, SAML allows centralized user management for everything from password complexity to quickly relinquishing login privileges when an employee joins or leaves an organization. If you are a company that is already using SSO, then once you configure it for our online Room Alert Account, any employees assigned to that Room Alert Account will only be able to log in through SAML. Your employees will no longer need to access Room Alert Account through RoomAlert.com with a standard username and password.

Lifetime Room Alert Account

Lifetime Room Alert Account is the best way to ensure your account never expires and your sensor data, alert lists, maps, reports and more will always be available when you need them. Lifetime subscriptions are non-expiring and completely independent of the hardware that you purchase. If you buy new Room Alert monitors or upgrade your current monitors to larger Room Alerts (or future new releases), your Room Alert Account service will remain in place with no additional charges or fees, unless you opt to upgrade to a higher tier for more capacity. Purchasing a Lifetime Room Alert Account subscription, with one easy payment, removes any hassle due to missed renewal notices caused by users retiring, changes to budgets, internal policy changes, job turnover and more. Lifetime Room Alert Account is also ideal for organizations who are required to purchase plans based on budgets and fiscal years, such as government organizations, schools & universities, and municipalities.

During our incredible Lifetime Room Alert Account promo, you can receive 10% off Lifetime Professional and 15% off Lifetime Enterprise from now, November 1st, until December 31st, 2022.

Contact Us

If you have any questions about our Lifetime Room Alert Account promo, please contact us today through email at Sales@AVTECH.com, through our online Live Chat service, or via phone at 401.628.1600. 

You can also visit our YouTube Channel and read our articles here to learn many other reasons why you need Proactive Environment Monitoring with Room Alert.

The post Upgrade To Lifetime Room Alert Account During Our Promo For The Savings Of A Lifetime appeared first on AVTECH.

Thank you for visiting our booth at GITEX 2022. Below are a list of helpful resources that will help you learn more about Room Alert environment monitoring, and how it helps protect organizations against costly outages and downtime. Room Alert helps to protect your people, property, and productivity to provide Peace of Mind.

If you would like more information about Room Alert, or to find a reseller local to your region, please contact us today.

Room Alert Industry Examples

IT / Technology / Data Center

Telecom

Facilities Management

Warehouse

Food & Beverage / Cold Storage

Medical / Laboratory

Room Alert Technology & Features

Room Alert Catalog

Room Alert PRO Secure Environment Monitors

Room Alert Account Dashboard

The post GITEX 2022 Attendees appeared first on AVTECH.